FAQS


POPULAR QUESTIONS 


  • What if you are fully booked?

    If we are fully booked on your chosen date or the time does not work for you, then please contact us as we can sometimes fit you in on another session with extra boards and instructors.


  • What age do I have to be?

    12 years old is the minimum age for a Taster session and 14 years old for a Guided tour.

  • When do you do your Taster Sessions & Tours?

    To check availability go to our Lessons & Tours page, choose your activity and you will then be able to see all available dates & book.


  • What to bring along?

    We suggest that you bring with you swimwear for the warmer months, a wetsuit for the cooler months and footwear (Wetsuit boots, Water shoes or old trainers) and a towel or dry robe for when the session has finished.


    During the summer remember to bring and use sun cream & something to drink - a bottle of water can be stored on the front of the paddle board under the bungie straps.


    If you need to wear glasses or sunglasses, we recommend you bring with you & use a retaining strap.


    Wetsuits can be hired at £6 each.

  • Do you provide Wetsuits?

    You can hire a wetsuit priced at £6 each.

    We do not supply wetsuit boots or gloves, so suggest you bring your own. Beach shoes or old trainers can be used instead of wetsuit boots in the summer.

  • Do you do Gift Vouchers?

    Gift Vouchers can be purchased by visiting our Lessons & Tours page and choosing a Gift Voucher'where you have the option to buy a Taster Session or Guided Tour Voucher, you also have the option to purchase a Value voucher instead which can go towards any activity.

  • Can I get a refund?

    Please note: in the event of a cancellation that is requested by a customer, and not the fault of the business, refunds will be minus any transaction fees incurred.


    In the event of a cancellation, North Norfolk Paddleboards refunds:

    100% with over 4 weeks notice (minus booking fee)

    75% within 4 weeks notice (minus booking fee)

    50% within 2 weeks notice (minus booking fee)

    No refund within a week.


    Whereby North Norfolk Paddleboards cancel a Tour or Lesson due to weather conditions not permitting. The customer will receive a full refund or where available be offered an alternative day.

  • How do I book?

    To check availability & book please visit our Lessons & Tours page

  • what if i’ve never paddled before?

    Our lessons are designed for the absolute beginner. We have a safety brief and go through the basics on-land before launching onto the water. We start by kneeling down, learn to steer the board and proceed to standing when you’re ready. It’s easier than you think!

  • Can I book on a Guided Tour?

    A basic level of paddleboarding is required (Ability to stand, paddle, turn and remount the board after a fall.), which you may have gained from one of our 'Taster Sessions', or a similar course elsewhere or perhaps other proven experience in paddle sports. The minimum age is 14 to go on one of our Guided Tours.

    Participants must be able to swim 50m unaided.

    Anyone under the age of 18 must be accompanied by an adult.


  • What is the minimum age to go Paddleboarding?

    The minimum age is 12 years old for a Taster Session and 14 years old for a Guided Tour.

  • How long are the Sessions?

    Our Taster Sessions are 2 hours long and our Guided Tours are 3 hours long.

  • Do you do Kayaks?

    We don't do Kayaks, so try our friends at  

    The Boathouse here in Burnham Overy Staithe who rents out single & double kayaks 


    Also our friends a little further down the coast at Hunstanton also do Kayaks. 

    Hunstanton Kayaks


  • Large groups / Hen do / Stag do / Team Building

    We can take up to 16 in a large group booking - please contact us to discuss your requirments.

  • Cancellations Policy

    In the event of cancelation 

    In the event of a cancellation, North Norfolk Paddleboards refunds:

    100% with over 4 weeks notice (minus booking fee)

    75% within 4 weeks notice (minus booking fee)

    50% within 2 weeks notice (minus booking fee)

    No refund within a week.


    Please note: in the event of a cancellation that is requested by a customer, and not the fault of the business, refunds will be minus any transaction fees incurred. 


    Whereby North Norfolk Paddleboards cancel a tour or Lesson due to weather conditions not permitting. The customer will be offered an alternative day where available or receive a full refund (minus booking fee).

Have a question about paddle board Lessons or one of our Guided tours? send us an email (or fill out the form below) and we'll get back to you as soon as we can.

When contacting us, we need your name / how many are you? / all ages of people in your group / what experience do you all have? / a mobile number / what date do you have in mind?

North Norfolk Paddle Boards

Burnham Overy Staithe



info@northnorfolkpaddleboards.co.uk






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